Do you have a proven track record in customer service and great administrative experience?

Our client is a leading digital healthcare provider, and this is an excellent role for you if you have an interest in providing the highest standard in customer service to their clients, by handling the medical record process from start to finish, in a meticulous and professional manner. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role includes assisting with post room and reception duties including the safe processing of medical information received. The salary for this role is £22,500.

The working hours are 9 - 5.30pm Monday to Friday, this is an office-based role and the ideal candidate would live within 30 mins of Windsor.

In this job role you will focus on providing services to a range a broad range of customers and will ensure the smooth running of the services. The role will be varied with no two days being the same. The role will require a large amount of patient and client contact and the successful candidate should be customer focussed with great communication skills.

Your responsibilities as a Medical Records Administrator:

• Downloading and uploading medical records to case management system.
• General administration such including diary work and medical records processing.
• Ordering and processing medical records via case management system.
• Corresponding with solicitors, claimants and medical experts via letter and email.
• Data-entry and Diary management
• Outgoing calls to clients, claimants, experts and medical record organisations.
• Ordering and processing medical records via case management system.

Attributes for the ideal Medical Records Administrator

• Highly Organised and able to work on own initiative
• Excellent communication skills
• Ability to problem solve with a common sense approach
• Attention to detail
• Open and honest approach at all times
• Customer Focussed

Please send your CV across today to apply for this fantastic role !