ADMINISTRATOR/CUSTOMER SERVICE - TEMP ONGOING

SALARY: £12.18 PER HOUR

LOCATION: NG17, NOTTINGHAM

START ASAP

TEMP ON GOING

Responsibilities:

- Receiving keys from outgoing tenants

- Giving advice about how to end tenancies

- Sending mail-merge letters on mass

- Sending letters for Housing Officers

- Raising purchase orders, journal vouchers etc.

- Sending emails to new tenants with information about their tenancy

- Attaching documents onto our document management system

- Accepting tenants so they can look for a mutual exchange

- Updating adverts with technical information

- Bidding for properties upon request from applicants

- Adding garage applicants onto our housing management system

- Website messages

- Manage keys for blocks of flats (ordering, updating spreadsheets)

- Collect incoming post from our post room, log, scan, take post to post room for posting out

- Call backs - ringing applicants to get them registered onto the waiting list

- Documents handed in by tenants and applicants - ensure disseminated, scanned etc.

- Deal with general enquiries - face to face

Experienced required

- Microsfot Office experience

- Good orgnisational skills

- Able to communicate both verbally and written