Join our client's dynamic team as an Employee Support Administrator and play a vital role in providing exceptional administration support to their Employee Benefits Support department. As an Employee Support Administrator, you will be responsible for handling various tasks related to the portfolio of SME and Mid Corporate clients, contributing to both renewal and new business initiatives.

Job Title: Employee Benefits support

Location: Maidstone

Salary: £25k

Hours: Monday-Friday - 9am-5pm

Hybrid working available after training induction.

Benefits:

• 28 days Annual Leave including Bank Holidays
• Free on-site parking
• Contribution Pension
• Birthday off
• Free Will Writing service
• Retail discounts
• Xmas party

In this exciting role, you will have the opportunity to showcase your excellent attention to detail and strong communication skills while working closely with the Employee Benefits Support team. Your main responsibilities will include:

• Answering and transferring telephone calls, ensuring a professional manner and timely distribution of messages.
• Completing amendments for groups on the Client Logging Application ii (CLAii), uploading all relevant correspondence and ensuring data accuracy.
• Liaising with the group secretary and insurers to ensure accurate pre-renewal audit data.
• Managing general administration tasks such as checking actions on CLAii, handling general correspondence, and assisting with invoicing.
• Assisting in the provision of Total Reward Statements (TRS) by entering data and updating systems.
• Attending client meetings with Advisors when necessary.
• Working within the framework of Service Level Agreements (SLAs) to maintain high standards of service delivery.
• Carrying out ad-hoc duties as required to meet department development plans and service delivery standards.

To succeed in this role, you must possess excellent attention to detail, good communication skills, and strong prioritisation and time management abilities. Basic mathematical skills and proficiency in Microsoft Outlook, Excel, and Word are also essential.

Our client values integrity, high standards, and a results-driven approach. While previous insurance experience is advantageous, training will be provided to support your professional growth. In return, you will join a collaborative team where your contributions are recognised and valued.

If you are a team player with a passion for delivering excellent service and are seeking a supportive and engaging working environment, this is the perfect opportunity for you.

Don't miss out on this exciting opportunity to become an integral part of our client's Employee Benefits Support team. Apply now by submitting your application, along with your updated resume. Let's embark on this journey together!

Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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