Customer Service Administrator

Location: Loughborough, Leicestershire
Company: Hays
Salary: 14.00 Hourly GBP
Industry: Office and Admin
Job Type: Contract
Contact: Hays
Posted: 11 days ago
Reposted: 4 days ago
Long-term Temporary Loughborough Full-time

Your new role
Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home
Length: long-term temp
Start: ASAP
Key responsibilities:

  • Receive and handle customer requests.
  • Work closely with suppliers and other teams to ensure accurate and timely implementation of new products.
  • Ensure accurate information from customers to process requests efficiently.
  • Accurately update product data attributes in the internal system.
  • Maintain complete and accurate product information in line with business rules and guidelines.
  • Complete Supplier Onboarding tasks
  • Negotiate.
  • Meet departmental targets for turnaround times and delivery performance.
  • Drive internal process improvements using internal systems.
  • What you'll need to succeed
  • Proven Customer Service
  • Strong Technical Skills: Proficient knowledge of Microsoft Access, Microsoft Excel, and Cognos
  • Ability to work under tight deadlines and demonstrate flexibility with priorities.
  • Effective communication, both written and verbal
  • Ability to work independently as well as effectively in a team environment.
  • Excellent negotiation abilities.
  • Ability to multitask and pay attention to detail.
  • Customer-Centric Attitude

  • What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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    Web Reference : AJF/713710999-336
    Posted Date : Thu, 09 May 2024

    Please note, to apply for this position you will complete an application form on another website provided by or on behalf of Hays. Any external website and application process is not under the control or responsibility of JobServe - Office Jobs

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