Job Title: Office AdministratorSalary: £24,000-£25,000Location: Hoddesdon, Office Based Contract: Permanent, Full Time Hours: Monday to Friday 8:30am - 5pmCOMPANYAn exciting opportunity has become available for an innovative sports brand who has been established for 50 years and are looking for an Office Administrator.SKILLS REQUIRED

• Minimum 2 years administrative experience
• Minimum 1 year sales experience
• Motivated, driven personality and Highly organised
• Excellent communication skills and a professional telephone manner
• Ability to integrate well within a team
• Able to meet deadlines, when required
• Solid written and verbal (English) communication skills
• Excellent time management skills with the ability to prioritise and multi-task. Strong IT Skills such as Microsoft Outlook, Excel & Word.
• Ability to work under pressure in stressful situations
• Effectively able to communicate and understand the needs of the customer
• Monitoring and managing the sales inbox
• Receiving and dealing with customer enquires/order by telephone and by email
• Loading orders on the system/processing orders through to invoice
• Creating packing lists & invoices and forwarding to shipper and customer
• Liaise with production/warehouse daily regarding order status for updates regarding out of stock items
• Keeping customers informed of order status/advising customer of out of stock items/items on back order
• Emailing customers regarding promotions and product launches and dealing with replies
• General tasks as requested by the sales team

RESPONSIBILITIES

• Monitoring and managing the sales inbox
• Receiving and dealing with customer enquiries/orders by telephone and by email
• Processing orders through to invoice
• Maintaining client records and sales information
• Getting quotes and arranging collection of orders for onward shipment to UK and Abroad
• General tasks as requested by the sales team
• Following company systems and processes

ADDITIONAL INFORMATION

• Casual dress - relaxed working environment
• Company events
• Company pension
• Cycle to work scheme
• Free flu jabs
• Free on-site parking
• 21 days holiday