Secretarial Services Manager

Our client is a renowned law firm with a strong presence both nationally and internationally. They have over 150 partners and offices located across the UK and Middle East. They are leaders in Corporate, Litigation, Tax, Banking and Finance, Real Estate, and Private Wealth.

I am collaborating with our client on their most recent opportunity for a Secretarial Services Manager, the role of the SSM entails overseeing the line management and growth of six Assistant Secretarial Services Managers and PAs across their UK offices. As the SSM, you will collaborate effectively with others to garner support and buy-in from all levels.

This role involves participation in firm-wide projects, software implementations, and process assessments, alongside addressing daily operational needs to ensure that the secretarial function aligns with the evolving strategy and business requirements of the firm.

Key responsibilities:

• Gaining insights into critical business challenges by collaborating closely with HR Managers and Office Managers.
• Directly managing ASSMs, providing coaching and support to enhance their capabilities in managing and enhancing performance within their respective practice areas.
• Implementing changes as directed by the firm's management.
• Take responsibility for overall performance/market salary reviews.
• Encourage adaptation and provide positive leadership to guide the PA team through any firm-wide or departmental/office changes.
• Participate in other ad hoc projects and working parties as required by the firm

To be considered:

• Previous experience as a Secretarial Services Manager
• Determined and goal oriented.
• Proficient in presentation, communication, and interpersonal skills
• Experience in project and change management preferred.
• Demonstrated ability in persuasion, influence, and negotiation.
• Outstanding people management skills with the capacity to build relationships across all levels.
• Maintains objectivity and professionalism consistently.
• Capable of handling pressure and managing competing demands within tight deadlines

If you feel you have the relevant skills and experience and would like to apply for this Secretarial Services Manager role then please apply now!