Business Assistant

Hourly rate: 13.02

Working pattern: 37 hours Monday-Friday

Location: West Midlands Employers Birmingham B18 6ND

Length of assignment: 6 month contract with opportunity for extension!

Opus People Solutions are recruiting on behalf of WMEmployers for a Business Assistant to effectively provide the provision of high quality services for both internal and external customers, addressing and improving customer expectations in collaboration with key stakeholders.

This is a full time office based role.

Main Duties of the role

• Provide high quality business support services to internal/external customers
• Organise meetings and events in liaison with other relevant officers
• Maintain general reception duties providing frontline customer response service and resolving basic queries.
• Take clear messages via telephone and/or email and passing them on effectively.
• Undertake a range of predefined routine administrative tasks.
• Administer business processes and systems ensuring accuracy and timely outcomes.
• Securely maintain complex data accurately including provision of routine management information.
• Maintain filing systems, entering and retrieving information from electronic databases.
• Receive, sort and distribute incoming/outgoing post.
• Undertake a range of financial administrative tasks in accordance with relevant procedures.
• Place orders and monitor stock as appropriate.
• Check and monitor office equipment bringing any issues to the attention of the supervisor.
• Interact sensitively, professionally and maintain confidentiality when dealing with colleagues and customers.
• Undertake the routine opening and closing of the office where necessary and ensure appropriate safety and security in line with agreed policies.
• Demonstrate continuous improvement, creative thinking and flexibility to improve performance, and meet demand across business support services.
• To demonstrate positive personal behaviours, being a positive role model and championing the organisations vision and values
• Comply with relevant statutory regulations which include (but are not limited to), health and safety, data protection, GDPR.
• Accommodate relevant activities or duties commensurate with the nature and grade of the post.
• Attend and support events both at WME offices and external venues.